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Citrix workspace high dpi missing.DPI support changes with Citrix Workspace App for Windows 2206
Configuration of DPI matching and client-side scaling with Citrix Workspace app for Windows.Configuration of DPI matching and client-side scaling with Citrix Workspace app for Windows
Eli Baron Eli Baron Enthusiast 12 Members 4 posts. Posted July 6, Compatibility with 7. Share this post Link to post. Recommended Posts. Mark this reply as best answer, if it answered your question.
Upvote if you found this answer helpful or interesting. Erwin Ernst 0. Erwin Ernst 0 Members 2 posts. Posted July 7, Roger de Souza Jardim 0.
Roger de Souza Jardim 0 Members 2 posts. Posted July 13, Hello, i'm having the same problem since updating to version Jonathan Mattox 0. Jonathan Mattox 0 Members 2 posts. Roberto Moreno Roberto Moreno Enthusiast 20 Citrix Employees 23 posts. Posted July 14, Roger, Jonathan, Erwin - Please provide more details so that we can provide guidance: Is the issue with a Virtual desktop or virtual apps seamless sessions?
Do you know what VDA version is being used server-side? Posted July 14, edited. Edited July 15, by Roberto Moreno Added registry configuration. Jan Bonne Eringa 2. Jan Bonne Eringa Enthusiast 2 Members 3 posts. This configuration applies to all subsequent connections from this client.
Starting from Citrix Workspace app for Windows , virtual display layout is also supported for full-screen and multi-monitor desktop sessions. Virtual display layout is enabled by default. In case this limit is exceeded, the virtual display layout is ignored and not applied to any session monitor.
Use the session prelaunch feature to reduce application launch time during normal or high traffic periods, thus providing users with a better experience. The prelaunch feature allows to create a prelaunch session. Prelaunch session is created when a user logs on to Citrix Workspace app, or at a scheduled time if the user has signed in.
The prelaunch session reduces the launch time of the first application. The default application ctxprelaunch. For more information, see session prelaunch and session linger guidance in the Citrix Virtual Apps and Desktops article titled Manage delivery groups. Session prelaunch is disabled by default. The default setting, null, means that prelaunch is disabled. If the client machine has been configured to support Domain Passthrough SSON authentication, prelaunch is automatically enabled.
You cannot customize the prelaunch feature using the receiver. However, you can change the prelaunch configuration by modifying registry values. Registry values can be modified during or after Citrix Workspace app for Windows installation. The time hour format and days of a week for the scheduled prelaunch entered in the following format:.
The bidirectional content redirection policy allows you to enable or disable client to host and host to client URL redirection. Server policies are set in Studio, and client policies are set from the Citrix Workspace app Group Policy Object administration template. However, we recommend that you use bidirectional content redirection for domain-joined Windows clients. To enable bidirectional content redirection using the GPO administrative template:.
Use Group Policy Object administrative template configuration only for a first-time installation of Citrix Workspace app for Windows. In the Published Application or Desktop name field, provide the name of the resource used to launch the redirected URL. The value must match a published application name. To enable bidirectional content redirection, run the redirector.
Bidirectional content redirection allows you to configure URLs to redirect from client to server and from server to client using policies on the server and the client. Server policies are set on the Delivery Controller and client policies on Citrix Workspace app.
To register Google Chrome browser to bidirectional URL redirection, run the following command from the Citrix Workspace app installation folder:. When using these commands on Chrome browsers, the bidirectional content redirection extension installs automatically from the Chrome Web Store. To unregister Google Chrome browser from bidirectional URL redirection, run the following command from the Citrix Workspace app installation folder:. For more information about browser content redirection, see Browser content redirection in the Citrix Virtual Apps and Desktops documentation.
If you have multiple Desktop Viewer windows, by default the desktops that are not active are dimmed. If users want to view multiple desktops simultaneously, information on them might be unreadable. You can disable the default behavior and prevent the Desktop Viewer window from dimming by editing the Registry editor. Editing the registry incorrectly can cause serious problems that might require you to reinstall your Operating system. An entry exists if the Desktop Viewer has been used on the device:.
Before using these keys, check whether the Citrix Virtual Apps and Desktops and Citrix DaaS administrator has set a policy for this feature. If no entries are specified or the entry is set to 0, the Desktop Viewer window is dimmed. If multiple entries are specified, the following precedence is used.
The first entry in this list and its value determine whether the window is dimmed:. The Citrix Ready workspace hub combines digital and physical environments to deliver apps and data within a secure smart space.
The complete system connects devices or things , like mobile apps and sensors, to create an intelligent and responsive environment. Citrix Ready workspace hub is built on the Raspberry Pi 3 platform. The device running Citrix Workspace app connects to the Citrix Ready workspace hub and casts the apps or desktops on a larger display. Citrix Casting feature allows instant and secure access of any app from a mobile device and display on a large screen. You can hide all or part of the Advanced Preferences sheet.
For more information, see Advanced Preferences sheet. Right-click the Citrix Workspace app icon from the notification area and select Advanced Preferences.
Selecting the option No does not terminate the current screen casting session. The setting is applied only at the next Citrix Workspace app launch. The list of available hubs is displayed. The list is sorted by the RSSI value of the workspace hub beacon package. If Citrix Workspace app cannot detect and communicate with any available workspace hubs in range, ensure that you do the following as part of self-check:.
For more information about Citrix Ready workspace hub, see the Citrix Ready workspace hub section in the Citrix Virtual Apps and Desktops documentation.
Citrix Workspace app is DPI aware and supports matching display resolution and DPI scale settings on the Windows client to the virtual apps and desktops session. DPI scaling is mostly used with large size and high-resolution monitors to display applications, text, images, and other graphical elements in a size that can be viewed comfortably. This feature is enabled by default, and it is the recommended setting for all use cases.
Those issues are the result of a third-party limitation. For more information, see the Microsoft Support article. To enable generic client IME, run the wfica To disable generic client IME, run the wfica You can use the command-line switch wfica This command does not affect keyboard layout synchronization settings. If you have disabled generic client IME using the command-line interface, you can enable the feature again by running the wfica Citrix Workspace app supports toggle functionality for this feature.
You can run the wfica However, the keyboard layout synchronization settings take precedence over the toggle switch. If keyboard layout synchronization is set to Off , toggling does not enable generic client IME. Generic client IME feature can be enabled by enabling keyboard layout synchronization.
For more information, see Keyboard layout synchronization. Citrix Workspace app allows you to configure different options to use generic client IME.
You can select from one these options based on your requirements and usage. The different options for IME modes appear in the top-right corner of the session. The different options for IME modes appear in the top-right corner of the session while switching using these hotkey combinations.
Citrix Workspace app supports the use of the H. In Citrix Workspace app for Windows, this feature is set to Disabled by default. Configuring Citrix Workspace app to use H. Enabling H. You can hide all or part of the Advanced Preferences sheet available from the Citrix Workspace app icon in the notification area. Keyboard layout synchronization enables you to switch among preferred keyboard layouts on the client device.
This feature is disabled by default. The keyboard layout synchronization allows the client keyboard layout to automatically synchronize to the virtual apps and desktops session. To configure keyboard layout synchronization using the GPO administrative template:. Allow dynamic sync - From the drop-down menu, select Yes or No. This option synchronizes the client keyboard layout to the server when you change the client keyboard layout.
Sync mode on session launch - From the drop-down menu, select one of the following options:. To configure keyboard layout synchronization using the graphical user interface:. The session reverts to the keyboard layout provided by the remote server when they connect to the next session.
Sometimes, switching the client keyboard layout does not take effect in an active session. To resolve this issue, log off from Citrix Workspace app and login again.
The following procedure applies only on Windows server and later. On Windows Server R2 and earlier, the keyboard sync feature is enabled by default.
After you enable the keyboard layout on both the VDA and Citrix Workspace app, the following window appears when you switch keyboard layouts. This window indicates that the session keyboard layout is being switched to the client keyboard layout. For more information about the keyboard layout synchronization feature on Linux VDA, see Dynamic keyboard layout synchronization. The keyboard layout change notification dialog lets you know that the VDA session is switching the keyboard layout.
The keyboard layout switch needs approximately two seconds to switch. When you hide the notification dialog, wait for some time before you start typing to avoid incorrect character input. The language bar displays the preferred input language in a session. The language bar appears in a session by default. You can hide the language bar tab from the Advanced Preferences sheet by using the registry. You can plug USB devices into their computers and the devices are remote to their virtual desktop.
USB devices available for remoting include flash drives, smartphones, PDAs, printers, scanners, MP3 players, security devices, and tablets.
Isochronous features in USB devices, such as webcams, microphones, speakers, and headsets are supported in typical low latency or high-speed LAN environments. Such environment allows these devices to interact with packages, like Microsoft Office Communicator and Skype.
The following types of device are supported directly in a virtual apps and desktops session, and so does not use USB support:. For information on configuring Bloomberg keyboards, see Configure Bloomberg keyboards. Remoting this device would not be appropriate. The following types of USB device are not supported by default in a virtual apps and desktops session:.
The following types of USB device are not supported by default for use in a virtual apps session:. When a user plugs in a USB device, it is checked against the USB policy, and, if allowed, remoted to the virtual desktop. If the default policy denies a device, it is available only to the local desktop. When a user plugs in a USB device, a notification appears to inform the user about a new device. The user can select which USB devices must be remoted to the virtual desktop each time they connect.
Although they are on this list, some classes are only available for remoting in virtual apps and desktops sessions after additional configuration. Such USB device classes are as follows. Some specialty devices for example, VOIP phones require additional configuration. Still Imaging Class 06 - Includes digital cameras and scanners.
Cameras might also appear as mass storage devices. It might be also possible to configure a camera to use either class, through the setup menus provided by the camera itself. If a camera appears as a mass storage device, client drive mapping is used and USB support is not required. Printers Class 07 - In general most printers are included in this class, although some use vendor-specific protocols class ff. Multi-function printers might have an internal hub or be composite devices.
In both cases the printing element generally uses the Printers class and the scanning or fax element uses another class; for example, Still Imaging. This class of device in particular printers with scanning functions requires additional configuration.
There are a wide variety of devices with internal storage that also present a mass storage interface; these include media players, digital cameras, and mobile phones. Mass Storage Class 08 is not applicable to virtual apps because these devices are not available for remoting in virtual apps using USB support.
Known subclasses include:. Mass storage devices can often be accessed through client drive mapping, and so USB support is not required.
Content Security Class 0d - Content security devices enforce content protection, typically for licensing or digital rights management. This class includes dongles. Video Class 0e - The video class cover devices that are used to manipulate video or video-related material.
Devices, such as webcams, digital camcorders, analog video converters, some television tuners, and some digital cameras that support video streaming. Most video streaming devices use isochronous transfers that XenDesktop 4 or later supports.
Some video devices for example webcams with motion detection require additional configuration. Personal Healthcare Class 0f - These devices include personal healthcare devices such as blood pressure sensors, heart rate monitors, pedometers, pill monitors, and spirometry.
Application and Vendor Specific Classes fe and ff - Many devices use vendor-specific protocols or protocols not standardized by the USB consortium, and such devices usually appear as vendor-specific class ff. Human Interface Devices Class Includes a wide variety of both input and output devices. Typical Human Interface Devices HIDs are keyboards, mice, pointing devices, graphic tablets, sensors, game controllers, buttons, and control functions.
The reason is most keyboards and mice are handled appropriately without USB support. Also, it is normally necessary to use these devices locally as well remotely when you connect to a virtual desktop. USB Hubs Class USB hubs allow extra devices to be connected to the local computer. It is not necessary to access these devices remotely. Smart Card Class 0b.
Smart card readers include contactless and contact smart card readers, and also USB tokens with an embedded smart card-equivalent chip. Wireless Controller Class e0. Some of these devices might be providing critical network access, or connecting critical peripherals, such as Bluetooth keyboards or mice.
The default USB policy does not allow these devices. However, there might be particular devices to which it is appropriate to provide access using USB support. Miscellaneous network devices Class ef, subclass 04 - Some of these devices might be providing critical network access. Edit the Citrix Workspace for Windows template file to update the range of USB devices available for remoting to desktops. The file is in the following installed folder:.
Editing the Registry incorrectly can cause serious problems that might require you to reinstall your operating system. USB 2. Such devices employ a single configuration space and shared bus connection where a unique interface number ff is used to identify each child device.
When a composite USB device is forwarded, the entire device becomes unavailable to the endpoint. Forwarding also blocks the local usage of the device for all applications on the endpoint, including the Citrix Workspace client needed for an optimized HDX remote experience. If the entire device is forwarded using a generic USB channel, the device becomes unavailable for redirection over the optimized HDX audio channel. However, you can achieve best experience when the audio is sent through the optimized HDX audio channel unlike the audio sent using host-side audio drivers through generic USB remoting.
The behavior is because of the noisy nature of the USB audio protocols. You also notice issues when the system keyboard or pointing device are part of a composite device with other integrated features required for the remote session support. When a complete composite device is forwarded, the system keyboard or mouse becomes inoperable at the endpoint, except within the remote desktop session or application. To resolve these issues, Citrix recommends that you split the composite device and forward only the child interfaces that use a generic USB channel.
Such mechanism ensures that the other child devices are available for use by applications on the client endpoint, including, the Citrix Workspace app that provides optimized HDX experiences, while allowing only the required devices to be forwarded and available to the remote session. As with regular USB devices, device rules set in the policy or client Citrix Workspace app configuration on the end point select the composite devices for forwarding.
Citrix Workspace app uses these rules to decide which USB devices to allow or prevent from forwarding to the remote session. Each rule consists of an action keyword Allow, Connect, or Deny , a colon : , and zero or more filter parameters that match actual devices at the endpoints USB subsystem. Device rules are clear text with each rule on a single line and an optional comment after a character. Rules are matched top down descending priority order. The first rule that matches the device or child interface is applied.
Subsequent rules that select the same device or interface are ignored. The first six parameters select the USB devices for which the rule must be applied. If any parameter is not specified, the rule matches a device with ANY value for that parameter.
You can check the vendor, product, release, and interface IDs of a specific device directly in the Windows device manager or using a free tool like UsbTreeView. When present, the last two parameters apply only to USB composite devices. The split parameter determines if a composite device must be forwarded as split devices or as a single composite device. The intf parameter selects the specific child interfaces of the composite device to which the action must be applied.
If omitted, the action applies to all interfaces of the composite device. Citrix Workspace app for Windows includes a set of default device rules that filters certain undesirable classes of devices and allow one that customers often encounter.
Citrix recommends preserving the default rules shipped with the client when creating this policy by copying the original rules and inserting new rules to alter the behavior as desired. You can change the preferences in the Desktop viewer toolbar as shown in the following image. The two check boxes at the bottom of the pane controls if the devices must connect automatically or wait for manual connection in the session.
These settings are not enabled by default. You can change the preferences if generic USB devices must be connected automatically.
Alternatively, an administrator can override the user preferences by deploying the corresponding policies from Citrix Workspace app Group Policy Object administrative template. Citrix recommends using explicit device rules to identify specific devices or interfaces that need to be split instead of changing the default.
This setting will be deprecated in a future release. Citrix recommends that you do not split interfaces for a webcam. As a workaround, redirect the device to a single device using Generic USB redirection. For a better performance, use the optimized virtual channel. Citrix Workspace app supports the use of Bloomberg keyboard in a virtual apps and desktops session. The required components are installed with the plug-in.
You can enable the Bloomberg keyboard feature when installing Citrix Workspace app for Windows or by using the Registry editor. Bloomberg keyboards provide other functionality when compared to standard keyboards, that allows the user to access financial market data and perform trades. In addition to the normal functionality of these devices, the audio device includes support for some keys, control of the keyboard, and keyboard LEDs.
To use the specialized functionality inside a session, you must redirect the audio device as a USB device. This redirect makes the audio device available to the session, but prevents the audio device from being used locally.
In addition, the specialized functionality can only be used with one session and cannot be shared between multiple sessions. Multiple sessions with Bloomberg keyboards are not recommended. The keyboard operates in a single-session environment only. You must configure various interfaces of the Bloomberg keyboard. New lines or semicolon can be used to separate rules which allows to read either single line or multi-line registry values.
This procedure makes the Bloomberg keyboard 5 ready for use. The DENY rules that are mentioned in the steps enforce the redirection of the primary keyboard and audio channel over an optimized channel but not over Generic USB. The CONNECT rules enable automatic redirection of the fingerprint module, special keys on the keyboard, and keys related to audio control.
Citrix cannot guarantee that problems resulting from the incorrect use of the Registry editor can be solved. Use the Registry editor at your own risk. Bloomberg keyboard 3 support is available in the online plug-in If the value is 1, support is enabled. Citrix Receiver for Windows 4. However, you must use the Bloomberg keyboard feature instead of this policy for the Bloomberg keyboard 4. The support for the Bloomberg keyboard changes the way certain USB devices are redirected to a session.
This support is not enabled by default. To enable support after installing the online plug-in, edit the Windows Registry on the system where the online plug-in is running:. For Bloomberg 3, a single session or the local system can use the fingerprint reader, and cannot be shared. This is the recommended mode for all cases that meet the following system requirements:. Default mode starting with CWA for Windows Without this key, the VDA will ignore the DPI scale settings of the client for all virtual app sessions, which may result in very small text and graphics.
Default mode with all versions of CWA for Windows up to This mode is not supported with mixed DPI settings, where multiple monitors are connected to the local Windows client and configured with different DPI scales.
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Citrix workspace high dpi missing.
About this release. System requirements and compatibility. Install, Uninstall, and Upgrade. Secure communications. Aviso legal. Este texto foi traduzido automaticamente. Este artigo foi traduzido automaticamente. After the Citrix Workspace app for Mac software is installed, the following configuration steps allow users to access their hosted applications and desktops.
Users might connect from the Internet or from remote locations. For those users, configure the authentication through Citrix Gateway. This article discusses the tasks and considerations that are relevant for administrators of Citrix Workspace app for Mac. If you are running macOS Perform this check before you upgrade to Citrix Workspace app for Mac version If an issue occurs with Citrix Workspace app in production, we can disable an affected feature dynamically in Citrix Workspace app even after the feature is shipped.
To do so, we use feature flags and a third-party service called LaunchDarkly. You do not need to make any configurations to enable traffic to LaunchDarkly, except when you have a firewall or proxy blocking outbound traffic. You can use this list to ensure that your firewall configurations are updated automatically in keeping with the infrastructure updates.
For details about the status of the infrastructure changes, see the LaunchDarkly Statuspage page. Ensure that the apps can communicate with the following services if you have split tunneling on Citrix ADC set to OFF for the following services:.
Admins can now configure the following settings while deploying Citrix Workspace app through any MDM deployment tool such as Citrix Endpoint Management:. To add a store, provide the details for the StoreURLs setting. For example:. To block the user from adding a store, set the value of the BlockStoreAddition setting to True. Disabling the FeatureFlag requires the admin to restart the device for this setting to take effect. Starting with release, App Protection is enhanced to protect the Citrix Workspace app.
This enhancement includes protecting the authentication screen and the screen that you see after signing into the Workspace app. For more information, see App Protection enhancement. The settings are as follows:.
Enable the anti-screen capture and anti-keylogging in the App Protection category for the Mac platform. Sentry is used to collect app logs to analyze issues and crashes to improve product quality. Citrix does not collect or store any other personal user information or use Sentry for feature analytics data. Citrix Content Collaboration enables you to easily and securely exchange documents, send large documents by email, securely handle document transfers to third parties, and access a collaboration space.
Citrix Content Collaboration provides many ways to work, including a web-based interface, mobile clients, desktop apps, and integration with Microsoft Outlook and Gmail. You can view the Files tab only if Content Collaboration Service is enabled in the Workspace configuration in the Citrix Cloud console.
The following image displays the example contents of the Files tab of the new Citrix Workspace app:. A user can connect a flash drive to a local computer and access it remotely from a virtual desktop or a desktop hosted application. To restrict the types of USB devices made available to a virtual desktop, update the list of USB devices supported for redirection.
More information is provided later in this section. Where security separation between the user device and server is needed, ensure that you inform users about the types of USB devices to avoid. Optimized virtual channels are available to redirect most popular USB devices, and provide superior performance and bandwidth efficiency over a WAN.
Optimized virtual channels are usually the best option, especially in high latency environments. The product supports optimized virtual channels with USB 3. For example, a CDM virtual channel is used to view files on a camera or to provide audio to a headset.
Some advanced device-specific features, such as Human Interface Device HID buttons on a webcam, might not work as expected with the optimized virtual channel. Use the Generic USB virtual channel as an alternative. Certain devices are not redirected by default, and are only available to the local session. Select the device you want to connect and click Connect.
If the connection fails, an error message appears. Users can connect a USB device before or after starting a virtual session. When using Citrix Workspace app for Mac, the following apply:. This article lists the supported USB devices.
Here are some of these devices:. We have seen that not all types of Mass Storage devices can be redirected successfully. For the devices which fail to redirect, there is an optimized virtual channel called Client Drive mapping. Using the Client Drive mapping, access to the mass storage devices can be controlled through the policies on the delivery controller. Isochronous mode of data transfer in a USB specification indicates devices that stream the timestamped data at a constant rate.
A USB composite device is a single gadget that can perform more than one function. For example: multi-function printers, iPhone, and so on. There are optimized virtual channels that can handle devices that are not supported with generic USB redirection.
These virtual channels are optimized for speed when compared to generic USB redirection. Some examples are as follows:. Webcam redirection: Optimized for raw webcam traffic. Microsoft Teams Optimization Pack has its own method of webcam redirection.
Hence, it does not fall under the Webcam redirection virtual channel. Users continue to see the application that they are using until network connectivity resumes. With session reliability, the session remains active on the server.
Session reliability reconnects users without reauthentication prompts. The session reliability connections policy setting allows or prevents session reliability.
The session reliability timeout policy setting has a default of seconds, or three minutes. Though you can extend the time the session reliability keeps a session open, this feature is convenient to the user. Therefore, it does not prompt the user for reauthentication. Extending session reliability timeouts might cause a user to get distracted and walk away from the device, leaving the session accessible to unauthorized users. By default, incoming session reliability connections use port , unless you change the port number in the session reliability port number policy setting.
You can configure the Auto client reconnect authentication policy setting to prompt users to reauthenticate when reconnecting to interrupted sessions. If you use both session reliability and auto client reconnect, the two features work in sequence. Session reliability closes, or disconnects, the user session after the amount of time you specify in the Session reliability timeout policy setting. After that, the auto client reconnect policy settings take effect, attempting to reconnect the user to the disconnected session.
Session reliability is enabled by default at the server. To disable this feature, configure the policy managed by the server. Session reliability timeout policy can be configured only with XenApp and XenDesktop 7. Auto client reconnect timeout policy can be configured only with XenApp and XenDesktop 7.
The Session User Interface is displayed during a session reliability and auto client reconnect attempts. The Transparency level of the user interface can be modified using Studio policy. There are mobility challenges associated with switching between various access points, network disruptions, and display timeouts related to latency.
These create challenging environments when trying to maintain link integrity for active Citrix Workspace app for Mac sessions. Citrix enhanced session reliability and auto reconnection technologies resolve this issue.
This feature, allows users to reconnect to sessions automatically after recovery from network disruptions. These features, enabled by policies in Citrix Studio, can be used to improve the user experience. Auto client reconnection and session reliability timeout values can be modified using the default.
Auto client reconnection can be enabled or disabled using Citrix Studio policies. By default, this feature is enabled. For information about modifying this policy, see the auto client reconnection section earlier in this article. Use the default. By default, this timeout is set to seconds or two minutes.
Session reliability can be enabled or disabled using Citrix Studio policies. By default, this timeout is set to seconds or three minutes. When auto client reconnection and session reliability are enabled for a Citrix Workspace app for Mac, consider the following:. By default, the reconnect countdown notification starts at 5 minutes.
This timer value represents the combined default values for each of the timers auto client reconnection and session reliability , 2 and 3 minutes respectively.
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